FAQFrequently asked question

Everything you need

The hotel is located in the heart of Mestre, approximately 7.5 km from Venice.

  • If you come from Marco Polo Airport (VCE), using public transportation, you can use line 15 or the ATVO line towards Mestre Railway station, which will stop at the station next to the hotel.
  • From Treviso Canova Airport (TSF) you can take the ATVO line towards Venice and stop at Mestre Railway Station; from there, take bus n° 15 or 43 to the stop. (110 mt from our Hotel ).
  • From Venice and/or from the center of Mestre with the T1 tram to the Sansovino stop. (200 mt from our Hotel ).
  • By car from the A4 Milan-Venice motorway, continue along the ring road and take the Castellana exit. Then just follow the directions to reach the hotel.

If the hotel was fully booked the night before, check-in is possible from 14:00. In case we already had some free and available rooms, it will be our pleasure to give you the opportunity to use them as soon as possible.

Breakfast is served from 07.00 to 10.00.

Given the situation, at the moment, the breakfast buffet is suspended, therefore it will be possible to have breakfast in the room, directly in the restaurant or if in a hurry with a special hot-box.

The hotel has both an outdoor car park and an underground garage and both are available free of charge while seats last.

We kindly ask you to leave the room by 11.00 A.M. for the Check-Out in order to be able to respect the Check-In time for the next guests.

In case of need, we have free luggage storage that can be used all day long, giving you the opportunity to visit our beautiful Venice even on the day of your departure.

Our hotel is happy to welcome pets, as long as they do not disturb other guests.

On departure, in some cases, a supplement may be required for extra room cleaning.

We also remind you that pets are NOT allowed in the restaurant.

We do accept cash, bank transfers, international credit cards (Visa, Mastercard, American Express) and debit cards (Bancomat, VPay, Maestro).

The hotel is fully covered by Wi-Fi, in all the rooms and in the common areas.

The bar is open from 08.00 until 12.30 and from 15.00 until H 23.30 H.

The Alexander Hotel room size changes based on its typology which is divided into:

 

  • Economy 18 sqm
  • Double Standard 18 sqm
  • Double Superior 24 sqm
  • Communicating 40  sqm
  • Triple Superior 26 sqm
  • Quadruple 30 sqm

Alexander Hotel is located just 10 minutes by car from Piazzale Roma and can be reached by both public transport (tram, bus) and private. What we recommend, however, is to take advantage of our free parking and to use public transport, in particular the tram line T1 that connects  our Hotel (Sansovino stop) to Venice Terminal ( P.le Roma ) in about 10 minutes. (service frequency 10 min from 6.00 to 01.00).

Once you arrive in Piazzale Roma, you can decide to visit the city by walking or by Vaporetto, the public water transport of the Venetian Lagoon.

  • Cost of the one-way ticket for ACTV tram or bus: EUR 1.50.
  • Cost of the one-way ticket for the ACTV vaporetto: EUR 7.50.
  • If you plan to use the water service more than 3 times on the same day, opt for the ACTV ticket valid 24 hours from the time of stamping (cost EUR 20.00).
  • Timed tickets with different validity are however available: 48 hours for EUR 30.00, 72 hours for EUR 40.00 and one week for EUR 60.00. Children under 4 travel for free.

If you want to reach Venice by car, you can park your vehicle in one of the following garages:

  •  Tronchetto Park, at a cost of EUR 21.00 per day,
  •  Municipal garage, at a cost of  EUR  30.00 per day,
  • Garage San Marco, at a cost of  EUR  33.00 per day.